Division: Industrial
Location: Penkridge
Salary: Market related

Tudor Employment Agency are currently recruiting for a Community Highway Support Officer to work for our prestigious client based in Penkridge.

Job Description:

  • Providing support for the Community Highway team by responding directly to standard highway enquiries and requests for service from a variety of sources – using a range of digital record management systems
  • Assisting the Community Traffic Management Officers to manage programmes of work to deliver local community priorities for small highway improvements. This will include arranging meetings with elected members, maintaining records of highway improvement requests, the preparation of plans/drawings and site visits to gather more information about individual issues
  • Interrogating the various Infrastructure+ databases, collating often complex and conflicting information relating to highway enquiries to enable the preparation of an appropriate response
  • Utilising same systems to compile information which can be used for performance monitoring
  • Maintaining good working relationships within the wider Infrastructure+ teams to enable the sharing of information necessary to respond to highway enquiries and to manage expectations
  • Arranging meetings for the wider Community Highway team members and take notes/minutes as required
  • Being committed to continuing professional development (both personal and employee) and the acquisition of new skills, being prepared to undertake further training as and when required

Knowledge and Experience:

  • Experience of database interrogation with a significant attention to detail
  • Good written and general communication skills
  • Experience of liaising with a variety of stakeholders (e.g. the public and elected members), maintaining good stakeholder relations
  • Appropriate level of computer literacy e.g. GIS, databases, spreadsheets etc
  • Experience of working in multi-disciplinary teams
  • Good organisational skills
  • Employment or other experience which can demonstrate the skills, competencies and personal qualities listed below


  • Ability to understand and respond to competing needs and demands
  • Excellent communication skills
  • Drive, enthusiasm and flexibility
  • Ability to work on own initiative with a minimum of supervision
  • Ability to collate and interpret information from a range of sources and assimilate large amounts of data into accurate reports
  • Ability to manage a complex workload, achieving targets and responding flexibly to changing circumstance

Please note: Candidates MUST hold a current and valid UK Driving License to be considered for this position

Position: Temporary

Hours: Monday to Friday 9am – 5pm

Rate of Pay: £11.02phr

In order to be considered for this position or to obtain further information please contact Naomi on 01922 725445 Ext 1013 or submit your CV to Naomi commercial@tudoremployment.co.uk  

Alternatively, email, text or WhatsApp your contact details and we will call you back – 07977 145318