Back

Parts Advisor

  • Posted:Friday 11 October 2019
  • Division: Commercial
  • Location: Stafford
  • Salary: £18k - 20k per year

Tudor Employment Agency are currently recruiting for a Parts Advisor to join our well established client, based in Stafford (Junction 14 of M6)

The successful candidate will ideally have a background in the Automotive sector and general knowledge of this.  You will be required to have an understanding of basic vehicle layout, function and location of parts.

Hours of work: Shift work: 4 days working 6:00am to 6:00pm, then 4 days off.

Salary: Up to £20,000 depending on experience 

Contract: Permanent 

Start date: ASAP

Duties include:

  • Record, stock and replenish all parts required to fulfil the requirements of the Service Centre
  • Accurately identify customer parts requirements and efficiently process the orders
  • Maintain stock levels of prescribed lines in the accessory shop
  • Pick and allocate parts to work order jobs upon request from the Service Centre
  • Manage customer parts and despatching to customers 
  • Recording stock movement on ‘Auto Pro’ system, referencing the job number
  • Keeping customers informed on their order
  • Resolving general enquiries 
  • Place orders for shop stock when required
  • Stack the shelves when the order is received
  • Maintain an up to date knowledge of new or updated parts, ensuring lists and catalogues are read and stored
  • Develop target times for supplier services (SLAs) and manage accordingly 
  • Follow dealership policy at all times
  • Maintain excellent relationships with existing customers 
  • Maintain a professional relationship with all suppliers
  • Check system prices are accurate and amend if needed
  • Putting deliveres away once received 

Additional duties:

  • Raise invoices for parts, referencing the job number 
  • Taking payments for parts 
  • Updating the system with customer records 

Ideal candidate:

  • Physically able (You will be required to put deliveries away)
  • FLT License would be an advantage 
  • Previous automotive experience
  • Excellent customer service experience 
  • Good computer literacy
  • Parts system experience 
  • An understanding of basic vehicle layout, function and location of parts 

If you are interested in this role, please apply online or send your Cv directly to maria@tudoremployment.co.uk.  For more information, or if you have any questions, please call Maria on 01543 500 177

Apply For This Job

Back