Parts Advisor

  • Posted:Friday 11 October 2019
  • Division: Commercial
  • Location: Stafford
  • Salary: £18k - 20k per year

Tudor Employment Agency are currently recruiting for a Parts Advisor to join our well established client, based in Stafford (Junction 14 of M6)

The successful candidate will ideally have a background in the Automotive sector and general knowledge of this.  You will be required to have an understanding of basic vehicle layout, function and location of parts.

Hours of work: Shift work: 4 days working 6:00am to 6:00pm, then 4 days off.

Salary: Up to £20,000 depending on experience 

Contract: Permanent 

Start date: ASAP

Duties include:

  • Record, stock and replenish all parts required to fulfil the requirements of the Service Centre
  • Accurately identify customer parts requirements and efficiently process the orders
  • Maintain stock levels of prescribed lines in the accessory shop
  • Pick and allocate parts to work order jobs upon request from the Service Centre
  • Manage customer parts and despatching to customers 
  • Recording stock movement on ‘Auto Pro’ system, referencing the job number
  • Keeping customers informed on their order
  • Resolving general enquiries 
  • Place orders for shop stock when required
  • Stack the shelves when the order is received
  • Maintain an up to date knowledge of new or updated parts, ensuring lists and catalogues are read and stored
  • Develop target times for supplier services (SLAs) and manage accordingly 
  • Follow dealership policy at all times
  • Maintain excellent relationships with existing customers 
  • Maintain a professional relationship with all suppliers
  • Check system prices are accurate and amend if needed
  • Putting deliveres away once received 

Additional duties:

  • Raise invoices for parts, referencing the job number 
  • Taking payments for parts 
  • Updating the system with customer records 

Ideal candidate:

  • Physically able (You will be required to put deliveries away)
  • FLT License would be an advantage 
  • Previous automotive experience
  • Excellent customer service experience 
  • Good computer literacy
  • Parts system experience 
  • An understanding of basic vehicle layout, function and location of parts 

If you are interested in this role, please apply online or send your Cv directly to  For more information, or if you have any questions, please call Maria on 01543 500 177

Apply For This Job